Refund & Return Policy

1. All products/courses purchased through Rope And Rigging Service Co., Ltd are non-refundable.

2. Except for non-returnable products, all wrongly shipped products can be returned within two weeks after the delivery date after verification by us.

3. The non-refundable items are as follows:
- Items that have been opened, have not been kept intact, or have been damaged
- specials

4. All returns will be processed within one week after receipt of the returned item, and the customer will receive a confirmation email to notify the estimated delivery date of the replacement item.

5. If the goods cannot be delivered to the address specified by the customer and returned to our office.